Category: Better Practices

Listening to Make Sense
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Listening to Make Sense

What does good listening sound like? That’s right – nothing.  But how can the sound of nothing be so important? Well, because communication makes up more than 70% of our day, with about 55% of that time devoted to listening. So, isn’t it time we tweak this skill? Good listening starts with being quiet. That...

Building Respect Through Trust:  Putting Power in Empowerment
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Building Respect Through Trust: Putting Power in Empowerment

Trust is the foundation of strong leadership. As simple as that may sound, it’s the truth. Workplaces founded on trust establish credibility, loyalty and mutual respect. Trust motivates employees to build authentic relationships and feel committed to their leadership through a sense of ownership and pride in the work they do. The result: they feel...

Let the Facts Speak for Themselves
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Let the Facts Speak for Themselves

“Brevity is the soul of wit.” —William Shakespeare After spending a significant chunk of time researching an internal tool, the day finally came for me to present my findings and get executive approval for the investment. I prepared an hour-long presentation, during which time I would walk my sponsors through the details of my research...

On Your Mark, Get Set, Goal!
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On Your Mark, Get Set, Goal!

It’s a new year and 40% of Americans will make resolutions but only 8% will be successful at keeping them. While there’s never a wrong time to improve yourself, setting resolutions, or goals, might be daunting. Achieving them isn’t impossible. This is especially true if you start thinking of goals in terms of motivation, and...

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Looking Back to Move Forward

On Your Mark, Get Set, Review! Does this sound familiar? It’s December and we start taking stock of our year-long activity, what worked well, what didn’t, and what could have been done better. We get a bit anxious about the new year around the bend, excitement builds with new beginnings in mind, and we might...