What Really Matters…

What Really Matters…

As I write these words, they are the unedited thoughts spilling from my heart. Death comes unexpected. Unlike a guest or a friend who let you know ahead of time, death doesn’t ask permission, it just arrives. So, as we search for our humanity, we find our humility in the acknowledgement that everything we own, all that we have accomplished,...

Listening to Make Sense

Listening to Make Sense

What does good listening sound like? That’s right – nothing.  But how can the sound of nothing be so important? Well, because communication makes up more than 70% of our day, with about 55% of that time devoted to listening. So, isn’t it time we tweak this skill? Good listening starts with being quiet. That means giving a speaker your...

Building Respect Through Trust: Putting Power in Empowerment

Building Respect Through Trust:  Putting Power in Empowerment

Trust is the foundation of strong leadership. As simple as that may sound, it’s the truth. Workplaces founded on trust establish credibility, loyalty and mutual respect. Trust motivates employees to build authentic relationships and feel committed to their leadership through a sense of ownership and pride in the work they do. The result: they feel empowered to work from the...

Let the Facts Speak for Themselves

Let the Facts Speak for Themselves

“Brevity is the soul of wit.” —William Shakespeare After spending a significant chunk of time researching an internal tool, the day finally came for me to present my findings and get executive approval for the investment. I prepared an hour-long presentation, during which time I would walk my sponsors through the details of my research before making a recommendation. However,...

On Your Mark, Get Set, Goal!

On Your Mark, Get Set, Goal!

It’s a new year and 40% of Americans will make resolutions but only 8% will be successful at keeping them. While there’s never a wrong time to improve yourself, setting resolutions, or goals, might be daunting. Achieving them isn’t impossible. This is especially true if you start thinking of goals in terms of motivation, and how to make a lasting,...

Looking Back to Move Forward

On Your Mark, Get Set, Review! Does this sound familiar? It’s December and we start taking stock of our year-long activity, what worked well, what didn’t, and what could have been done better. We get a bit anxious about the new year around the bend, excitement builds with new beginnings in mind, and we might even make a few promises...

Know Your Audience: Plan to Turn Opportunities into Success

Know Your Audience: Plan to Turn Opportunities into Success

Know Your Audience: Plan to Turn Opportunities into Success Opportunity Several years ago, a close business colleague gave me some very good advice on opportunity. I wanted to launch a critical workplace program, but was struggling to score some facetime with my executive sponsors. I felt these sponsors weren’t giving me the opportunity to move forward with my idea. My...

Minimum Wage Increases and its Impact

Minimum Wage Increases and its Impact

Minimum wage will be rising in Ontario, and with that comes rising costs. Some suggest that we will actually be putting more spending dollars into consumers’ pockets and spurring more spending. Whatever the outcome, there will be a direct hit to overhead costs, even if spending will bring in more money at the till. To respond, organizations now more than...

Connecting With Everything DiSC

Connecting With Your Audience Now that you’ve developed a plan on how to execute an idea, you need to connect with your audience. An effective way to do this is through Everything DiSC, a great suite of tools designed to help learners discover their own priorities as well as the priorities of others. The Everything DiSC program starts with a...

Focus: Managing our Most Valuable Resources

Focus: Managing our Most Valuable Resources

Time We’ve all heard the expression “Time is money”. In fact, many of us would argue that time is more precious, maybe even our most valuable resource. Like managing money, learning to spend your time wisely can lead to success, health and even increased happiness. We work in an environment where we struggle for time to get things done. Think...

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